Terms of service

Terms of Service

Last Updated: August 7, 2026

Welcome to Oak & Ivy. These Terms of Service ("Terms") govern your use of the Oak & Ivy website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase products from Oak & Ivy.

1. Use of Our Website

You agree to use the Oak & Ivy website only for lawful purposes and in accordance with these Terms.

You may not use our website to:

  • Violate any applicable local, state, federal, or international laws.

  • Commit fraud or engage in deceptive activities.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Interfere with the operation or security of our website.

  • Copy, reproduce, distribute, or exploit our content without permission.

  • Use our website in a way that could damage Oak & Ivy or its customers.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

2. Products and Product Information

Oak & Ivy makes reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.

However, we do not guarantee that:

  • Product descriptions are completely error-free.

  • Product images accurately represent the exact appearance of every item.

  • Colors displayed on your device will perfectly match the actual product.

  • Products will always be available.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Orders and Payments

When you place an order with Oak & Ivy, you agree that all information provided during checkout is accurate and complete.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping or billing issues

  • Other circumstances that may require cancellation

If we cancel an order after payment has been processed, you will receive a refund for the amount charged.

4. Pricing

All prices displayed on the Oak & Ivy website are subject to change without notice.

Oak & Ivy reserves the right to correct pricing errors and cancel orders placed at an incorrect price, including orders that have already been submitted.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout when applicable.

5. Shipping and Delivery

Oak & Ivy will make reasonable efforts to process and ship orders within the timeframes communicated on our website.

However, shipping and delivery times may be affected by circumstances outside of our control, including:

  • Carrier delays

  • Weather

  • Holidays

  • Customs delays

  • Incorrect shipping information

  • Other unforeseen circumstances

Oak & Ivy is not responsible for delays caused by third-party shipping carriers.

Customers are responsible for providing accurate shipping information at checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from Oak & Ivy, you acknowledge that you have reviewed and agreed to the applicable return and refund terms.

7. Intellectual Property

All content on the Oak & Ivy website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Designs

  • Website layout

  • Videos

  • Other original content

is owned by or licensed to Oak & Ivy and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or use Oak & Ivy content without prior written permission.

8. Third-Party Services and Links

Our website may use third-party services or contain links to websites operated by third parties.

Oak & Ivy does not control or guarantee the accuracy, security, availability, or practices of third-party websites and services.

Your use of third-party services may be subject to their own terms and policies.

9. Disclaimer

To the fullest extent permitted by applicable law, Oak & Ivy provides its website and services on an "as is" and "as available" basis.

We do not guarantee that our website will always be:

  • Available

  • Secure

  • Error-free

  • Free from viruses or other harmful components

We make no warranties beyond those that cannot legally be excluded under applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, Oak & Ivy and its owners, employees, affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

This limitation does not apply where prohibited by applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Oak & Ivy and its owners, employees, affiliates, service providers, and partners from claims, damages, liabilities, losses, and expenses arising from:

  • Your violation of these Terms.

  • Your misuse of our website.

  • Your violation of applicable laws.

  • Your infringement of another person's rights.

  • Your unauthorized use of Oak & Ivy content.

12. Changes to These Terms

Oak & Ivy reserves the right to modify or update these Terms of Service at any time.

Any changes will become effective when posted on this page unless otherwise stated.

Your continued use of our website after changes are posted means that you accept the updated Terms.

13. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Oak & Ivy operates, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have questions about these Terms of Service, please contact Oak & Ivy at:

Oak & Ivy
Email: eagleindustry111@gmail.com